Muinmos names new customer success director
RegTech firm Muinmos has appointed Agnieszka Noworól to the role of customer success director and a member of the management team.
LUSH & Personio: Customer Success Management (NL)
In this Customer Success Story, Kristin Brandt, Senior HR Manager at LUSH, talks about how Personio’s HR software has helped match LUSH’s culture, in more ways than one including having every employee actively use the system.
Check it out here: https://www.personio.nl/referenties/case-study-lush/
CSM Summit 2022 – Growing NRR – Identifying, Managing, & Closing Revenue
How to Create a CUSTOMER SUCCESS HEALTH SCORE
Join Irit Eizips, CEO of CSM Practice, and John Warne, VP of Customer Advocacy at Bolstra LLC, as they discuss how to create a Customer Success Health Score and use it effectively.
Watch this video to get a full understanding of How to Create a Customer Success Health Score
00:23 Can Churn Predicted?
00:53 Scorecard to Predict Renewal
To learn more about HEALTH SCORES:
WATCH this video to learn what is a customer health score:
READ our blog on Customer Success Metrics:
DOWNLOAD THE INFOGRAPHIC: Customer Health Score Facts
LISTEN to “Why your customer health score is not working” popular podcast: https://www.receptive.io/podcasts/churnitup/customer-health-scores-irit-eizips.html
Please share your experience and thoughts on this topic in the comments below.
READY TO BUILD A WORLD-CLASS CUSTOMER SUCCESS PROGRAM?
Working with our world experts will provide your leadership team with the focus they need to deliver ongoing improvements to your Customer Success approach. With our programs, you will have access to expert advice, innovative strategies, and proven methods. Your team will adapt new processes and face your unique core challenges in a manner tailored to your business model with expert-led training sessions.
☎️ To begin your journey to becoming a best-in-class Customer Success organization, contact us today: https://csmpractice.lpages.co/call/
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Nasuni Customer Success: As Told by Our Customers
Nasuni customers talk about their experiences with the Nasuni Support Team.